Privacy Policy

Your Privacy Matters to Us

At DoneRight Cerritos Towing, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When You Call for Service

When you request towing or roadside assistance, we collect information needed to help you. This includes your name, phone number, location, vehicle information, and details about the service you need.

When You Visit Our Website

When you browse our website, we may collect information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people use it.

When You Contact Us

If you email us or fill out a form on our website, we collect the information you provide, such as your name, email address, phone number, and the content of your message.

How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance services to you
• Communicate with you about your service request
• Process payments for our services
• Improve our services and customer experience
• Send you service updates or respond to your questions
• Maintain records for business and legal purposes

How We Share Your Information

We don't sell your personal information to anyone. We may share your information with:

• Our drivers and staff who need it to provide service to you
• Payment processors to handle your payments securely
• Law enforcement or legal authorities when required by law
• Insurance companies if you're filing a claim related to our services

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we can't guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide services to you and meet our legal obligations. Service records are typically kept for several years for business and legal purposes.

Your Privacy Rights

You have the right to:

• Ask what personal information we have about you
• Request a copy of your personal information
• Ask us to correct inaccurate information
• Request that we delete your information in certain circumstances
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings. Note that disabling cookies may affect how our website works for you.

Children's Privacy

Our services are not directed to children under 18. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the updated policy on this page and change the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please contact us: